Last updated: October 2, 2026
This End User License Agreement ("EULA") is between Sharp XRM Information Systems (the "Vendor") and the organization that subscribes to or evaluates the Vendor's solutions (the "Customer"). It governs the installation and use of the Vendor's solutions, including Address Validation for Microsoft Dynamics 365 and Microsoft Power Apps (the "Solutions"). Purchases are also subject to the Vendor's Terms of Sale.
BY ACCEPTING THIS EULA WHEN ORDERING (FOR EXAMPLE BY TICKING THE ACCEPTANCE BOX AT CHECKOUT), OR BY INSTALLING, ACTIVATING OR USING A SOLUTION, THE CUSTOMER ACKNOWLEDGES THAT IT HAS READ THIS EULA, UNDERSTANDS IT AND AGREES TO BE BOUND BY IT. IF THE CUSTOMER DOES NOT AGREE TO ALL OF ITS TERMS, IT MUST NOT INSTALL OR USE THE SOLUTIONS, AND NO LICENSE IS GRANTED. THE PERSON WHO ACCEPTS THIS EULA CONFIRMS THAT THEY ARE AUTHORIZED TO DO SO ON BEHALF OF THE CUSTOMER.
1. License
In consideration of the payment of the subscription fee, and subject to the Customer's compliance with this EULA, the Vendor grants the Customer a non-exclusive, non-transferable license, for the subscription term, to install and use the Solutions in the Microsoft Dataverse environments (Microsoft Dynamics 365 or Microsoft Power Apps instances) for which a license has been purchased, for the Customer's internal business purposes. Each environment, production or non-production (sandbox), requires its own license. There is no limit on the number of users in a licensed environment.
2. Restrictions
The Customer may not copy, modify or transfer the Solutions, in whole or in part, except as expressly provided in this EULA. The Solutions contain trade secrets of the Vendor, and the Customer may not reverse engineer, disassemble, decompile or translate them, or otherwise attempt to derive their source code, or authorize any third party to do any of the foregoing. The license is personal to the Customer, and any attempt to transfer any of the rights, duties or obligations under this EULA is void and terminates it. The Customer may not rent, lease, loan, resell or distribute the Solutions or any part of them, or make them available to others, including by sharing license keys or by using one license in more than one environment.
3. Free trials
The Vendor may provide a trial license so that the Customer can evaluate a Solution, typically for thirty (30) days. Trial licenses are for evaluation only, are provided "as is", and end at the end of the trial period unless a license is purchased. The Vendor may end or extend a trial at its discretion.
4. Third-party services
The Solutions connect to address data services provided by third parties (such as Microsoft Azure Maps, Google Maps, Canada Post, PostGrid or Melissa), using API keys or license keys that the Customer obtains from those providers. The Customer is responsible for its accounts with those providers, for their fees and for complying with their terms. The Vendor is not responsible for third-party services, including their availability, accuracy, pricing or any change they make that affects the Solutions.
5. Data
The Solutions run in the Customer's Microsoft Dataverse environment. Addresses looked up through the Solutions are sent from that environment to the third-party provider the Customer configures, and the Solutions' settings and optional transaction logs are kept in the Customer's environment. The Vendor collects the information it needs to issue and manage licenses and to provide support, such as the names, email addresses and phone numbers of the Customer's contacts and the environments licensed, and may collect information about how the Solutions are used, such as licensing checks and troubleshooting data. The Vendor handles personal information as described in its Privacy Policy, and the Customer may ask for its personal information and that of its users to be corrected or deleted.
6. Ownership
The Solutions, including all updates, are the property of the Vendor and are protected by copyright, trade secret, trademark and other intellectual property laws. The Solutions are licensed, not sold, to the Customer for use only under the terms of this EULA, and the Vendor reserves all rights not expressly granted to the Customer.
7. Term and renewal
Licenses are annual subscriptions. Each license is valid for one (1) year from the date of purchase and is paid in advance, by credit card through the Vendor's payment processor or by invoice when agreed with the Vendor. Renewal is manual: the Vendor sends a renewal reminder about one month before the end of the subscription. If a license is not renewed, the Solution stops working in that environment within fifteen (15) days after the end of the subscription, and the license for that environment ends. Refunds are available only as set out in the Terms of Sale, for licenses that have not been activated; a refunded license ends when the refund is issued.
8. Support and updates
While a subscription is active, the Vendor provides maintenance for the licensed Solutions: support, enhancements and upgrades. Any update or supplemental code provided to the Customer is part of the Solutions and is subject to this EULA.
9. Termination
This EULA terminates immediately if the Customer breaches any of its terms. The Customer may terminate it at any time by not renewing its licenses. When this EULA or a license ends, the Customer must stop using the Solutions in the environments concerned.
10. Warranty disclaimer
TO THE EXTENT PERMITTED BY LAW, AND EXCEPT AS EXPRESSLY PROVIDED IN THIS EULA, THE SOLUTIONS ARE PROVIDED "AS IS" AND THE VENDOR MAKES NO REPRESENTATIONS OR WARRANTIES. THE VENDOR EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF ANY KIND, FOR THE SOLUTIONS AND ANY OTHER MATERIAL PROVIDED TO THE CUSTOMER, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT OF THIRD-PARTY RIGHTS. THE VENDOR DOES NOT WARRANT THAT THE SOLUTIONS ARE ERROR-FREE, THAT THEIR OPERATION WILL BE UNINTERRUPTED, THAT THE ADDRESS DATA RETURNED BY THIRD-PARTY PROVIDERS WILL BE ACCURATE, OR THAT THE SOLUTIONS WILL MEET ANY PARTICULAR REQUIREMENTS OF THE CUSTOMER, INCLUDING THE CERTIFICATION REQUIREMENTS OF ANY REGULATORY AUTHORITY OR OTHER ORGANIZATION, IN CANADA OR ELSEWHERE.
11. Limitation of liability
To the extent permitted by law, and except in the case of intentional or gross fault, the Vendor's total liability arising out of or relating to this EULA or the Solutions is limited to the amount the Customer paid for the license(s) concerned during the twelve (12) months before the claim, and the Vendor is not liable for any indirect, incidental, special or consequential damages, including loss of data, revenue or profits.
12. Governing law and jurisdiction
This EULA is governed by the laws of the Province of Quebec and the federal laws of Canada that apply there, wherever the Customer is located. The United Nations Convention on Contracts for the International Sale of Goods does not apply. Any dispute arising out of or relating to this EULA is subject to the exclusive jurisdiction of the courts of the judicial district of Montreal, Quebec.
13. Waiver
No failure to enforce any term of this EULA constitutes a waiver of that term in the future, unless the waiver expressly says so.
14. Severability
If any part of this EULA is found to be invalid, illegal or unenforceable for any reason, the validity, legality and enforceability of the remaining provisions are not affected and remain in effect.